This qualification is aimed at individuals who wish to work as a steward in the Active Leisure, Learning and Well-being sector. This may include events such as sports, music festivals, concerts, parades or carnivals. It covers how to prepare for events, control entry and exit of customers, identify and deal with crowd problems and respond to emergencies.

• How stewards prepare for spectator events.
• Controlling the entry, exit and movement of spectators at events.
• Monitoring crowds and responding to potential crowd problems at spectator events.
• Responding to injuries, illnesses and other emergencies in active leisure and learning.